Refund Policy

This policy applies to PAost Pro subscriptions sold by PAost.

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation needed. PAost Pro also includes a 14-day free trial, so you can cancel before the trial ends and never be charged at all.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order details, or email us at matpillans@proedgecricket.com and we will arrange it with Paddle for you. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.

Cancelling your subscription

You can cancel at any time from Settings inside PAost, or through the billing portal on your Upgrade page. Cancelling stops future renewals; your Pro access continues until the end of the period you have already paid for. Cancellation outside the 30-day window does not, by itself, refund the current period.

Anything else

If something has gone wrong — a duplicate charge, a charge you did not expect, or a problem with the service — contact us at matpillans@proedgecricket.com and we will put it right. Paddle's own refund policy also applies to all orders.